Policy

Privacy Policy and Compliance

Website – wingstelemarketing.com

We are committed to safeguarding the privacy of our website visitors. This privacy policy sets out how Wings Business Services Limited uses and protects any information that you give Wings Business Services Limited when you use this website.

Wings Business Services Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wings Business Services Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/5/2018

What we collect

In running and maintaining our website, we may collect and process the following data about you:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and if you have signed up to receive this information.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

If you have previously purchased goods or services from us, we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.  The lawful basis we use for this processing is “Legitimate Interest” in accordance with recital 47 of the GDPR.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We currently use some 3rd party plugins on our site, you can click below to view their privacy polices these are:-

Google – Privacy Policy

Facebook – Privacy Policy

Twitter – Privacy Policy

LinkedIn – Privacy Policy

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@wingstelemarketing.com

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Compliance as a Telemarketing and Consultancy Company

Wings Business Services Ltd works on its own behalf and on behalf of various clients, contacting existing and prospective customers using the phone and other channels.  As this involves the processing of personally identifiable data, we are committed to the secure and compliant handling of all data held and processed by the company.

GDPR Legal Basis for Processing

We use data to carry out direct business to business marketing, sales and research.  The lawful basis we use for this processing is “Legitimate Interest” in accordance with recital 47 of the GDPR.

Wings Business Services Ltd complies in full with the CTPS to prevent unwanted sales and marketing calls and maintains its own company “Do not Call list”.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers.

 

Who is data shared with?

Personally identifiable data is never shared with any third party other than the client we are working on behalf of.  We never resell or share this data to any other party.

Where does the data come from?

The data we process is obtained from several sources.  This can be clients, gdpr compliant data providers and online resources in the public domain.

Right to Rectification

Our work involves the continual updating of data based on interactions we have with customers and prospects to ensure accuracy.  We rectify and update information based on what we are told by the people we communicate with about themselves and their businesses.  If you believe that we hold information about you which is incorrect you can also contact us using hello@wingstelemarketing.com.

Right to Object

You have the right to object to our processing of your data, which will prevent data associated with your phone number from being processed.  Please contact us to request this using hello@wingstelemarekting.com with the relevant details.

Access to Information

You may ask for the data specific to you in the form of a Data Subject Access Request.  We will require you to prove your identity in order to release this information.  Please contact us to request Access at hello@wingstelemarketing.com.

Storing Your Personal Data

We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.  Sending information via the internet is not totally secure and on occasion such information can be intercepted.  We cannot guarantee the security of data that you choose to send us electronically.  Sending such information is entirely at your own risk.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Contacting us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy