I have been running my own telemarketing business for 28 years, initially as a telemarketer, then using home based telemarketers and eventually managing an office of 12 staff, so I have experienced telemarketing in a variety of context.   I now focus more on consultancy/coaching to help others get the most from their calls, as well as working on special projects for a few key clients. I was recently awarded Mentor of the Month for Virgin Start-up. www.virginstartup.org/mentor-of-the-month/mentor-month-penny-wing

I can help small businesses with a good product/service grow their business by showing them how to get more leads and appointments using a simple and effective telemarketing programme.

I have a warm and friendly approach and pride myself in my professionalism and attention to detail.