Archive for March, 2014

Is there a smile in your voice?

This phrase always reminds me of an article I was reading on telesales.  It talked about “call centre staff with buttock- clenching smiles” – you try it as you are sitting there, it’s hard not to smile!!  It had us in fits here as we put to it to test as as we made our calls.

Remember, being enthusiastic and upbeat is very infectious.  That smile in your voice and sunny nature inevitably rub off on who you are speaking to, building rapport and helping you achieve your goal.

Have you sliced and diced your data?

Getting a great prospect list together takes time but it is time well spent.  Do you really want to be calling companies who are unable to afford your services?  Do you really want to travel 2 hours to a meeting when there are umpteen opportunities on your doorstep?  Qualifying your data before you start can save you time, effort and money.

It’s worth considering buying a list from a good provider – as with all marketing, I suggest buying a small amount first to ensure the quality is good and it meets your needs.